KVKK

INFORMATION TEXT ON THE PROCESSING OF PERSONAL DATA

Protection of personal data is among the most important priorities of Eksim Enerji A.Ş. ("Eksim Enerji"). In this respect, Eksim Enerji, as the data controller, makes the following statements in order to fulfill its obligation to inform, arising from Article 10 of the Personal Data Protection Law No. 6698 (“KVKK”) and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Notification Obligation (“Communiqué”). It brings to the attention of our valued customers, suppliers and all interested parties who use our website (“Website”).

1.Which Personal Data Do We Process?

Your following data is processed in order to communicate with us through the Website:

Your Identity Data: your name, surname, data,
Please Contact: Your contact data such as your e-mail address and phone number,
Your Other Data: Your data about your message and the information we will include in the message content.
Internet Traffic Data: device identification information, call status, network access, storage information and battery information and cookies, IP addresses, router header, data identifying your network browser and version and web beacons and tags, your navigation and click information (log records) and your location information where you opened the application.

2. Purposes of Processing Your Personal Data

Your personal data, within the framework of the services and field of activity offered by Eksim Enerji; In accordance with the law and the rules of honesty, in an accurate and up-to-date manner; For specific, clear and legitimate purposes within the scope of this Information Text and/or Eksim Enerji's personal data processing purposes; They are processed in connection with the purpose for which they are processed, in a limited and proportionate manner, and are kept for the period stipulated in the relevant legislation or necessary for the purpose for which they are processed. Eksim Enerji will be able to record, store, update, disclose, transfer, classify and process your personal information to third parties in cases and to the extent permitted by the legislation.

In this context, your personal data;

Recording information necessary for communication with Website visitors and/or customers,
Evaluating customer complaints and suggestions regarding our products and services,
Carrying out communication activities,
Receiving and evaluating suggestions for improving business processes,
Following up requests/complaints,
Preparation of all records and documents that will be the basis for the transaction in electronic (internet / mobile etc.) environment,
Fulfilling our obligations arising from KVKK and other applicable legislation and exercising our rights arising from the legislation,

3. How and for What Legal Compliance Reasons Do We Collect Your Personal Data?

You may submit your above-mentioned personal data to us, based on the legal compliance reasons stated below, by you or on your behalf, by registering to the website or other Company programs/systems/applications, and/or by transmitting it to us verbally, in person and/or electronically, wholly and partially automatically and automatically. /or we collect by non-automated means:

Identity Data, Contact Data and Other Data It is necessary to process personal data of the parties to the contract, provided that it is directly related to the establishment or execution of a contract included in Article 5 of the KVKK; It is collected automatically by contacting us via the Website, based on the legal reasons that data processing is mandatory for the establishment, exercise or protection of a right and for the data controller to fulfill its legal obligation.

There are cookies on our Website to provide a better service to our visitors and customers. You can access detailed information about cookies in our Cookie Policy.

Since we are obliged to provide your Internet Traffic Data within the framework of the Law No. 5651 on the Regulation of Publications Made on the Internet and Combating Crimes Committed through These Publications and its relevant legislation, your IP number of the computer from which you access our website, your navigation and click information on the application (log records) and your location information where you opened the application. We collect and store your personal data based on the legal reason that it is necessary for the data controller to fulfill its legal obligation.

4.Security of Your Personal Data

Eksim Group companies have ISO/IEC 27001 Certificate for Information Security Management Systems. All personal data and information shared with Eksim Group companies are stored in accordance with the security measures required by the ISO/IEC 27001 Certificate and comply with the requirements of the ISO/IEC 27001 Certificate and are regularly audited internally and externally within this framework.

In this context; Eksim Energy uses the necessary technologies to prevent unauthorized access and use of personal data, stores personal data in computer systems with limited access kept in facilities under its control, uses Secure Socket Layer (SSL) and similar encryption methods, in order to protect the confidentiality and integrity of personal data. establishes the necessary organization and takes all necessary technical and administrative measures regarding this issue.

5. Transfer of Your Personal Data

Personal data is shared with courts and other public institutions due to and limited to our legal obligations.

Your personal data may be shared with the relevant judicial and administrative authorities, especially the General Directorate of Security and the prosecutor's office, as well as authorized regulatory and supervisory public institutions and organizations, in case of any dispute arising and/or in case of investigation and prosecution of a crime or in case of any audit or request. .

Your personal data, which we have obtained by filling out the contact form, will be shared with local program partner institutions and organizations with which we cooperate in order to carry out our activities, within the limits stipulated by the legislation, in order to provide you with the services we have committed to and to control the quality of the services provided:

Managing the Website,
Storing requests and customer contact information,
Resolving complaints

It is shared with various business partners, authorized manufacturers and service providers in order to provide you with better service and ensure customer satisfaction.

6. Your Rights Regarding Your Personal Data

In accordance with KVKK, your personal data; to learn whether it has been processed or not, to request information if it has been processed, to learn the purpose of processing and whether it is used in accordance with its purpose, to learn the third parties to whom it has been transferred domestically and abroad, to request correction if it has been processed incompletely or incorrectly, to request deletion or destruction within the framework of the conditions stipulated in Article 7 of the KVKK, To request notification of the transactions made to third parties to whom the transaction has been transferred, to object to the emergence of a result against you due to analysis exclusively by automatic systems, and to claim compensation in case you suffer damage due to processing in violation of KVKK. We would like to remind you that you have the right to request remediation.

You can submit your applications regarding your rights listed above to our Company by filling out the Personal Data Protection Application Form on our website. Depending on the nature of your request, your applications will be finalized free of charge as soon as possible and within thirty days at the latest; However, if the process requires an additional cost, you may be charged according to the tariff determined by the Personal Data Protection Board.

Data Controller	Eksim Enerji A.Ş.
Address	Fahrettin Kerim Gökay Cad. No: 36 Üsküdar/İstanbul
Contact Email	kvk@eksim.com.tr

7.Information on Changes

The rights you have pursuant to KVKK are the obligations of Eksim Energy. We would like to inform you that we process your personal data with this awareness and to the extent required by the legislation, that we may update this information on our page from time to time in case of legal changes, and that you can always easily follow the updates on this page.

8. Currentness of Personal Data

In accordance with Article 4 of the KVKK, Eksim Energy has the obligation to keep your personal data accurate and up-to-date. In this context, our customers are required to share accurate and up-to-date data with Eksim Energy in order for Eksim Energy to fulfill its obligations arising from the current legislation. If there is any change in your personal data, we kindly ask you to update your personal data by contacting us through the communication channels specified above.